Lavrans Løvlie (Norway) is a Senior Associate. Løvlie is a founding partner of the London-based Service Design consultancy live|work. He has led service innovation projects with some of the largest public and private organizations in the world, and has lectured at universities across Europe. He was an advisor to the Security Needs Assessment Protocol project at the United Nations Institute for Disarmament Research where, together with the project team, he helped conceptualize SNAP as a programme design service for UN operational agencies. He is currently writing a book on Service Design with Ben Reason and Andy Polaine. Løvlie is a graduate of the Rhode Island School of Design.